Return Policy

These terms and conditions apply to the customers who purchase products from our website. Our shipping policy constitutes of the following:

Processing Time

All the products purchased by our customers will be shipped to the customers provided address within 5-7 business days. Orders will not be delivered during national and public holidays. From dispatch to delivery, the timeline will be subject to environmental and external factors. During peak seasons the timeline may be extended or delayed due to high shipping volume. We request all our customers to be patient during emergencies. If emergencies arise, our team will get in touch with you immediately and ship the consignment as soon as possible.

Shipping Confirmation

Our customers will receive a shipment confirmation email along with the tracking number after the order is ready for delivery.

Change of Shipping Address

Any customer changes in an address, especially after order confirmation will be subject to certain charges and delays.

Shipping Sources

If your order is eligible for free shipping, it will be shipped via third-party services. It will usually be received within 2-8 business days after the order is under process. Please note that all these shipping requirements are subject to changes in case of emergencies.

Shipping Options

We send out orders with UPS, FESEX, DHL, or USPS. If you place your order before 2pm (Central Standard Time) Monday through Friday, then we will dispatch your order the very same day. Please note that these shipping times are  estimates and cannot be guaranteed. All shipping thresholds are calculated based on the order subtotal after discounts and promotions have been applied.

Adult Signature-Required Deliveries

Please note that in accordance with PACT Act legislation, all orders that include CBD vape products must be sent with an adult signature required. You will need to sign for your package upon delivery.

*First-Class shipping is unavailable for orders that contain CBD vape products.

Shipping rates for adult signature required orders are as follows

Shipping Restrictions

In accordance with state law, we cannot ship to the following states:

  • Mississippi

  • South Dakota

  • Nebraska

Some states do not allow certain CBD products to be delivered. For a full list of state-by-state CBD regulations.

CBD Restrictions By State

Burch Tree complies with all state laws and regulations. Please see below for a full list of
state-based restrictions on CBD products. 

Please note that in accordance with PACT Act legislation, all CBD vape products must be sent adult signature required. You must sign for your delivery.


*First-Class shipping is not available for orders containing CBD vape products. Please see our shipping page for more information

All CBD products prohibited

Mississippi, Nebraska, South Dakota

CBD food/beverages prohibited

California, Connecticut, Florida, Georgia, Hawaii, Iowa, Louisiana, Maine, Maryland, Massachusetts, Montana, Nevada, New Jersey, New Mexico, New York, North Dakota, Pennsylvania, South Carolina, Tennessee, Utah, Wisconsin, Wyoming

CBD cosmetics prohibited

Hawaii, Iowa

All CBD vape products prohibited

Kansas, Louisiana, Maine, North Dakota, Utah, Vermont

Flavored CBD vape products prohibited

Massachusetts, New Jersey, Rhode Island

Only CBD products with 0% THC can be shipped to Idaho. If you are shipping CBD vape products to Boulder, Colorado, please note that:

  • You must pay an excise tax that is equal to 40% of the retail price.

  • You cannot purchase more than 2 electronic cigarettes in a 24-hour perio

  • You cannot purchase more than 4 vaping products in a 24-hour period.

  • You cannot purchase flavored CBD vape products. This includes menthol.

Some states have minimum age requirements that customers must meet in order to purchase CBD vape products.

Must be 19 to purchase

Alabama, Alaska, New Hampshire

Must be 21 to purchase

Connecticut, Delaware, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas, Washington State, and Washington, D.C.